Legal terms for access and account records
Our Legal position starts with your right to understand the conditions attached to account access, identity checks, payment records and policy changes. We apply the wording relevant to Indonesia where local law permits, and you should read the current policy before submitting account details or using
-
1
a wallet route. DANA, OVO, GoPay and QRIS may appear as payment references, while bank transfer and virtual account records can require matching account details during a status check. We do not treat a payment receipt as permission to bypass an account restriction or a legal
-
2
requirement. If a rule changes, we place the applicable wording on the policy path and ask you to contact support when the change affects your account. Your access depends on local law, and we may pause a request when required account checks, payment ownership checks or
-
3
legally necessary records remain incomplete.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.